Cell phone repair is one of the booming businesses, not likely to decline in the near future due to an ever-increasing number of phone users. However, running a phone repair lab without having the right tools and modern software can be quite challenging as one has to organize several procedures and processes.
This article will let you know what to look for before picking a cell phone repair store POS software or what features are a must-have for such a system. Also, we will discuss how it helps you streamline everything. Below are the details.
1. Features
Looking for the features should be on top of your checklist when going to pick the right POS system for your repair shop. It will help let you know the requirements of your business. Following are some of the must-have features of the software.
Employee Performance
Isn’t it amazing if you are able to keep track of your employee’s performance at your cell phone repair store? Several modern-day POS systems offer this feature. Using this, you can check your employees’ and technicians’ daily working hours, check-in, check-out time, etc., making it easier to process their payrolls.
Similarly, you will be able to check which of them has completed the most repair jobs and which one has worked for the most hours in an entire month.
Inventory Management
At a phone repair lab, one of the challenges that a store owner faces is managing the inventory. And without employing software, it is difficult to organize all the repair parts and accessories. Therefore, always look for POS software that can effectively manage inventory at your store.
In addition, it should notify you whenever you are running out of stock. This way, you will be able to keep the inventory at the top all the time and won’t have to get embarrassed in front of your customers.
Marketing
Efficient marketing is one of the key aspects that can make your cell phone repair business grow within no time. So before picking software, ensure that it can advertise your repair service. The RepairDesk POS offers the best marketing feature in this regard.
In can send promotional messages and emails to your target audience, letting them know what repair accessories and services you offer at your shop. Also, you can take help from social media marketing and SEO and run campaigns to promote your repair services.
Order Tracking
Having a cell phone repair store POS software that can track the status of the repair job is a plus. At a phone repair lab, one has to work against the time, as, mostly, several smartphones are streamlined in the inventory to get a repair job.
Similarly, phone users are always in a hurry at a repair store and want the repair technician to fix their device as soon as possible. According to the statistics, 90% of customers cannot hold on to phones for more than five minutes. Also, they feel unappreciated if you keep them waiting on the call or at your repair lab.
So, having software with a ticket-tracking feature has become a must for cell phone repair stores. It can create a ticket against all the repair orders. So you can timely inform your clients about the status of the repair. Moreover, you can ask them for more time if required.
2. Pricing
The price tag is a vital factor whenever someone goes shopping. The same is the case with the POS software. You should look for one that does not have an expensive price tag on it. Or, if the price tag is not an issue, you can go for any available system available in the market.
Currently, the RepairDesk is one of the best systems for cell phone repair stores. Moreover, you can get it at a monthly subscription for just $75. Above all, the software is equipped with all the above-mentioned features and is also efficient.
3. Easy to Use
These days, no one wants to pick a system that is equipped with several features but is not user-friendly. So, before picking a POS for your cell phone repair store, ensure the software is easy to navigate. Also, using the system, you should be able to communicate with your clients easily.
In addition, make sure the cell phone repair store POS software can be easily integrated with other similar systems, such as Square, Zapier, etc., making it more practical and efficient.
Final Words
Cell phone repair is one of the businesses you can step into if you have a passion for cellular phones and technology. And by employing the right POS system, such as RepairDesk, you can easily manage everything at your repair lab and grow your business. So, follow the above mentioned suggestions to choose the right cell phone repair store POS.